Privacy Notice

IPP is committed to protecting your personal information when you are using our services. This Privacy Notice explains what personal data we collect about you, how and why we use it, who we disclose it to and how we protect it.

This Privacy Policy relates to our use of any personal information you provide to us online, via phone, by email, in letters, or in correspondence when making enquiries or using our services. This policy explains:

what information may collect about you
how we use the information we collect about you;
when we may use your details to contact you;
whether your details will be disclosed to anyone else;
your choices regarding the personal information you provide to us;
the use of cookies within our website and how you can reject these cookies.

Personal data we collect about you

The term “personal data” relates to any information either directly or in combination with other information that we may hold.

Examples of the types of data we collect and the circumstances in which we may collect this data are given below:

Full name;
Postal address;
Telephone number;
Email address;
Details of the reason for your contact should you contact us;
If you make a request for a quotation or place an order for hire/supply of services:

- financial account information, such as debit/credit card details and other payment information; and
- delivery information which may include your home or work address and telephone number;
If you submit a job application to us:
- your employment history, qualifications, references, and other relevant employment details you choose to submit to support your job application;
- any personal data such as your date of birth and national insurance number and any sensitive personal data that may be contained in your curriculum vitae and/or other documents provided with your job application.
Information necessary for legal compliance

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to our services.
To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services, or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.

IPP may contact you

in relation to any service, activity, or online content you have signed up for in order to ensure that we are able to deliver the service to you;
where you have opted to receive further correspondence via our contact form;
in relation to any contribution you have submitted to us e.g. via social media channels;
to invite you to participate in surveys about our services (participation is always voluntary); and
for marketing purposes, however, will always provide you with an opt-out option.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storage, or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using Google Analytics. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

Third-Party Links

On occasion, we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.